Responsible Gaming Policy – Funny Exchange

1. Our Responsible Gaming Commitment

1.1 Funny Exchange’s Core Values

• Protecting Users: implementing safeguards to prevent harm from excessive betting
• Promoting Awareness: educating users about risks associated with gambling and betting exchanges
• Enabling Control: providing tools to manage betting activity
• Supporting Recovery: offering resources and assistance for problem gambling
• Maintaining Integrity: operating transparently with fair odds and honest practices
• Meeting Standards: aligning with responsible gaming regulations and best practices

1.2 What is Responsible Gaming?

• Understanding betting involves risk of financial loss
• Treating betting as entertainment, not employment or an income source
• Making informed decisions based on research and analysis
• Betting only amounts you can afford to lose
• Maintaining balance between betting and other activities
• Recognizing warning signs early and seeking help immediately if needed

2. Age Restrictions & Identity Verification

2.1 Legal Age Requirement

• Minimum Age: 18 years old (or the legal gambling age in your jurisdiction, whichever is higher)
• No Exceptions: no exceptions to the age requirement
• Ongoing Verification: verified at registration and monitored during account usage

2.2 Know Your Customer (KYC) Verification

During Registration:

• Full name matching government-issued ID
• Date of birth verification
• Mobile number and email verification
• Address verification using official documents

Ongoing Verification:

• Monitoring for age-related anomalies and suspicious patterns
• Automated systems flag underage access attempts
• Manual review investigates concerning account behavior

2.3 Consequences of Underage Access

• Account suspension
• Deposited funds returned or credited per terms
• Account data deleted where legally permissible
• Authorities may be notified where required

3. Entertainment-First Philosophy

3.1 Betting as Entertainment

Sports betting should be enjoyed as entertainment (like dining or cinema), not as a financial strategy or income source.

3.2 Expected Outcomes

• Commission: the exchange may take a commission on wins
• Variance: markets fluctuate based on information and user activity
• Long-Term Losses: many recreational bettors experience net losses over time
• No Guarantees: profits are not guaranteed

3.3 Budget Allocation

• Allocate a specific entertainment budget
• Never use essential funds (rent, food, medical) for betting
• Avoid borrowing money or using credit from family/friends

4. Account Control Tools & Limits

4.1 Deposit Limits

• Set maximum deposit amount for a defined period
• Deposits exceeding limit are blocked
• Enforced across all payment methods
• Lowering limits takes effect immediately

Deposit Limit Options:

• Daily: ₹100 – ₹1,00,000
• Weekly: ₹100 – ₹5,00,000
• Monthly: ₹100 – ₹10,00,000

Setting Deposit Limits:

1. Log in → Account Settings → Responsible Gaming
2. Select “Deposit Limits”
3. Enter limit amount and period
4. Confirm with password

4.2 Loss Limits

• Restricts net losses in a specified period
• When limit is reached, betting is paused automatically
• Alerts can be shown when approaching limit

Loss Limit Options:

• Daily: ₹500 – ₹50,000
• Weekly: ₹1,000 – ₹1,00,000
• Monthly: ₹2,000 – ₹5,00,000

4.3 Stake Limits

• Restricts maximum amount per single bet
• Applies to all bet types
• Helps prevent impulsive large bets

• Minimum: ₹10 per bet
• Maximum: ₹10,000 per bet

4.4 Session Limits

• Restricts continuous session duration
• Can trigger auto logout when time is reached
• Helps with time awareness and cooling-off

• Options: 15 minutes to 8 hours

5. Reality Checks

5.1 What Are Reality Checks?

• Current account balance
• Time spent in current session
• Total deposits in the current period
• Net profit/loss since period began

5.2 Purpose

• Interrupt autopilot betting behavior
• Provide perspective on time and money invested
• Encourage conscious decision-making

5.3 Configuring Intervals

• Every 15 minutes
• Every 30 minutes (recommended)
• Every 60 minutes
• Every 2 hours
• Custom intervals (user-specified)

6. Time-Out & Temporary Account Suspension

6.1 Time-Out Feature

• Temporary pause lasting from hours to weeks
• Account becomes inaccessible during time-out
• Cannot place bets or deposit funds
• Existing bets settle normally
• Can view account history

Duration Options:

• 6 hours to 30 days
• Can extend during time-out
• Automatic reactivation after period expires

6.2 Benefits

• Cooling-off and reassessment
• Prevent escalation before self-exclusion
• Support life balance

7. Self-Exclusion

7.1 What is Self-Exclusion?

Self-exclusion is a serious commitment to temporarily or permanently restrict access to the platform.

7.2 Types

• Temporary: 7 days to 12 months (cannot be reversed during the period)
• Permanent: account closure with controlled reactivation policy

7.3 What Happens When You Self-Exclude?

• Account locked and betting disabled
• Deposit options removed
• Withdrawal requests can still be processed normally
• Marketing/promotions paused
• Support cannot override exclusion

8. Recognizing Problem Gambling – Warning Signs

8.1 Personal Indicators

Financial Warning Signs:

• Spending more than planned
• Betting larger amounts for the same excitement
• Using credit/borrowed money
• Neglecting bills or essentials
• Financial stress due to losses
• Hiding betting activity

Behavioral Warning Signs:

• Thinking constantly about betting
• Increasing time spent daily
• Chasing losses
• Using betting to escape stress
• Neglecting responsibilities

Emotional & Relationship Warning Signs:

• Anxiety/irritability when not betting
• Guilt/shame
• Mood swings related to outcomes
• Conflict with family/partners
• Isolation from friends/social activities

8.2 Honest Self-Assessment

• Do you ever bet more than intended?
• Have you hidden betting from loved ones?
• Do you feel guilty about betting?
• Has anyone expressed concern?
• Do you bet to escape problems?
• Have you tried to stop unsuccessfully?

If you answered “yes” to any, consider using responsible gaming tools or seeking help.

9. Support Resources & Professional Help

9.1 When to Seek Help

• You cannot control betting despite using limits
• Financial hardship, relationship impact, or mental health concerns
• Feeling hopeless or suicidal due to losses

9.2 Professional Organizations (Listed Resources)

India-Based Resources:

• All India Gaming and Online Entertainment Foundation (AIGOEF): www.aigoef.org
• iCall (Mental Health Support): 1800-119-191 (toll-free), 9 AM – 11 PM
• National Institute of Mental Health & Neuro Sciences (NIMHANS): 080-2699-5000
• AASRA: 0240-2340-5000 (Pune)

International Resources:

• Gamblers Anonymous: www.gamblersanonymous.org
• National Council on Problem Gambling (USA): 1-800-522-4700, www.ncpg.org
• BeGambleAware (UK): 0808-8020-133, www.begambleaware.org
• Gambling Therapy: www.gamblingtherapy.org
• Gambler Help (Australia): 1800-858-858, www.gamblerhelp.com.au

9.3 Funny Exchange Support

• Responsible Gaming Dashboard
• Confidential help via support channels
• Resource guides and referrals

Contact: support@funnyexchange.com

10. Funny Exchange Policies on Problem Gambling

10.1 Account Monitoring

• Automated monitoring for escalating activity, chasing losses, unusual access patterns
• Intervention levels may include tool suggestions, manual review, mandatory limits, or temporary suspensions

10.2 No Encouragement of Problem Gambling

• No aggressive promotions targeting users with concerning patterns
• No chasing-loss incentives
• No manipulative marketing to override responsible gaming limits

10.3 Responsible Promotions

• Transparent terms
• Fair conditions
• Excluded for self-excluded users
• Opt-in participation

11. Protecting Minors & Underage Gaming Prevention

• Mandatory age verification and ID review
• Continuous monitoring and manual review for suspicious behavior
• Immediate suspension if a minor is identified

11.2 Parental Controls & Family Protection

• Use device/app-store parental controls and restrictions
• Use browser/ISP content filtering where available
• Maintain open communication about gambling risks

12. Responsible Gaming in Different User Segments

12.1 Beginners

• Start with small deposits, set limits early
• Avoid chasing losses
• Increase stakes only with discipline and data

12.2 Experienced Traders

• Maintain discipline and separate budgets
• Keep records and review performance objectively
• Never use borrowed money

12.3 High-Risk Users

• Set conservative deposit/loss/session limits
• Enable frequent reality checks
• Consider time-outs or self-exclusion if risks escalate

13. Responsible Gaming Education & Awareness

• Guides on odds, risk management, bankroll discipline
• Problem gambling awareness resources
• Community awareness initiatives and continuous improvement

14. Policy Acknowledgment & User Responsibility

• Personal responsibility for betting decisions
• Use available tools, be honest in self-assessment
• Seek help if needed and protect minors

By using Funny Exchange, you acknowledge you have read and understood this policy and the risks associated with betting.

15. Policy Updates & Communication

• Policy updates may reflect new tools, regulations, or improved protections
• Material changes may be communicated via email or in-app notices

16. Contact & Support for Responsible Gaming

Email: support@funnyexchange.com

Subject Line: “Responsible Gaming Assistance”

Live Chat: Available in app/website (where provided)

Phone: 24/7 helpline (displayed in app/website footer)

18. Responsible Gaming Commitment Summary