Funny Exchange Rules & Regulations

1. Eligibility & Account Requirements

1.1 User Eligibility for Funny Exchange

• Age Requirement: Be at least 18 years of age (or legal gambling age in your jurisdiction).
• Legal Jurisdiction: Access from a jurisdiction where online betting is legal.
• Account Ownership: Only one account per individual.
• Truthful Information: Provide accurate personal, contact, and financial information.
• Identity Verification: Complete KYC verification with genuine government documents.
• Financial Capacity: Have legal capacity to enter binding contracts.
• Legal Status: Not prohibited by court order or sanction from using the platform.

1.2 Account Restrictions on Funny Exchange

• Underage users (below 18 years)
• Users from restricted jurisdictions
• Violation of Terms & Conditions
• Fraudulent identity or KYC documents
• Previous account suspensions
• Involvement in illegal activities
• Sanctions or legal restrictions

1.3 One Account Per Person Rule

• Multiple accounts are prohibited.
• Fraud detection may include phone/email/IP/device signals to identify duplicates.
• Violation may result in suspension of all related accounts.
• Funds from duplicate accounts may be forfeited.
• Users may face permanent blacklisting.

2. Account Registration & Verification

2.1 Registration Process

Step 1: Basic Information

• Provide full legal name (must match government ID)
• Enter valid mobile phone number
• Provide valid email address
• Set secure password (minimum 8 characters, alphanumeric)

Step 2: Email & Phone Verification

• OTP verification for phone number
• Email verification link

Step 3: Age & Identity Verification

• Provide date of birth
• Upload government-issued ID (Aadhaar, PAN, Passport, Driving License)
• Automated verification + manual review when needed

Step 4: Address Verification

• Provide residential address
• Upload address proof (utility bill, rental agreement, bank statement)
• Address proof typically within last 3 months

Step 5: Account Activation

• Verification confirmation
• Account activated for deposits and full access

2.2 KYC Verification Requirements

• Tier 1 (Basic KYC): Deposit/withdrawal limits may apply; requires mobile/email/basic details.
• Tier 2 (Full KYC): Higher limits and full feature access; requires ID + address proof + selfie verification.

Documents Accepted

• ID: Aadhaar, PAN, Passport, Driving License, Voter ID
• Address Proof: Utility bills, rental agreement, bank statement, government letter
• Selfie Verification: Current photo matching ID document

2.3 Verification Timeline

• Basic Verification: Immediate (automated)
• Full KYC: 24–48 hours (manual review)
• Document Issues: Resubmission may be requested if unclear

3. Deposits & Funds Management

3.1 Deposit Rules

Permitted Deposit Methods: UPI, NetBanking, Debit/Credit Cards, Paytm Wallet, Bitcoin/USDT.

• Minimum deposit: ₹100 (UPI/Cards), ₹500 (NetBanking)
• Maximum deposit varies by method and limits
• Multiple deposits allowed per day
• Funds are credited to wallet and available once balance updates
• No minimum holding period; withdrawal subject to rules

3.2 Deposit Authorization & Source of Funds

• Deposits should be from accounts registered in your name.
• Using others’ payment accounts is prohibited.
• Prohibited sources may include stolen/illegal funds.
• Source-of-funds documentation may be requested.

3.3 Chargebacks & Disputed Deposits

• Filing chargebacks may violate terms and lead to suspension.
• For deposit issues, contact support with payment proof for investigation.

3.4 Bonus & Promotional Funds

• Bonuses are promotional credits, not cash.
• Bonuses may require wagering/rollover before withdrawal.
• Only one welcome bonus per user; terms shown when claimed.
• Bonuses may be revoked if terms are violated.

4. Betting Rules & Market Operations

4.1 Types of Bets

Back Betting

• Betting on an outcome to happen
• Win if correct; lose if incorrect

Lay Betting

• Betting against an outcome happening
• Liability is based on odds and stake

Combination / System Bets

• Multiple linked selections (accumulators/parlays)
• All selections typically must win for profit

4.2 Odds & Pricing

• Decimal odds (e.g., 2.50)
• Odds change based on supply/demand
• Once matched, odds are locked for that matched portion
• Obvious pricing errors may be voided with stake returned

4.3 Bet Acceptance & Unmatched Orders

• Matched bets: Confirmed when matched; cannot be cancelled.
• Unmatched bets: Can be cancelled while unmatched; stake returned immediately.
• Hedging: Exiting a matched position is done by placing an opposing bet.

4.4 Minimum & Maximum Betting Limits

• Minimum stake: ₹10 per bet
• Default maximum: ₹10,000 per bet (platform may adjust)
• Lay liability limits may apply

5. Market Rules & Event Scope

5.1 Available Markets

Markets may include sports (cricket, football, tennis, etc.), esports, virtual sports, and casino categories.

5.2 Market Opening & Closing

• Pre-match markets typically open 72–96 hours before start
• In-play markets open at event commencement
• Markets may close at start/end or earlier for integrity reasons

5.3 Market Suspension

• Suspension may occur due to technical issues, suspicious patterns, delays, compliance, or force majeure
• No new bets during suspension; existing matched bets remain

6. In-Play / Live Betting Rules

• Live betting is available during ongoing events with frequent odds updates
• Live betting may be restricted for technical or integrity reasons
• Live data may include latency; users are responsible for understanding delay implications

7. Bet Settlement Rules

7.1 Settlement Timing

• Settlements use official sources (sport governing bodies and official result providers)
• Settlement may occur within a standard timeframe after official ruling
• Voided bets are refunded; winnings credited upon settlement

7.2 Cricket Settlement Rules

• Abandonments and rain rules may void or uphold markets depending on completion thresholds
• Over/session markets may void if not completed
• Player props may void if a player does not participate (as specified per market)

7.3 Football Settlement Rules

• Standard 90-minute rules apply for most markets
• Abandonment thresholds may determine void vs settle on current score
• Injury time counts; extra time/penalties count only for specified markets

7.4 Tennis Settlement Rules

• Match completion typically required for settlement
• Retirements/abandonments follow market rules; some markets may void

7.5 Voided Bets

• Events cancelled/postponed beyond timeframe
• Participants do not compete
• Rule changes or insufficient settlement data
• Administrative errors

7.6 Disputed Settlements

• Contact support within 7 days with bet ID and evidence
• Investigation uses official sources; corrections applied if confirmed
• Final decision based on rules and official sources

8. Prohibited Activities & Market Manipulation

8.1 Prohibited Betting Activities

• Collusion/matching bets between accounts
• Inside information betting
• Artificially moving odds (manipulation)
• Layering/spoofing via fake order depth
• Using bots without approval

8.2 Prohibited Account Practices

• Multiple accounts
• Fake identity/documents
• Account sharing/selling/transferring
• VPN use to bypass restrictions
• Automated betting without approval

8.3 Detection & Enforcement

• Automated monitoring + manual review
• Penalties may include warnings, mandatory limits, suspension, bans, and fund actions

9. Odds & Return Calculations

9.1 Back Bet Returns

Total Return = (Stake × Odds)
Profit = Total Return - Stake

9.2 Lay Bet Returns

Liability = (Stake × (Odds - 1))
If Win: Profit = Stake
If Lose: Loss = Liability

9.3 Commission

• Commission may be charged on winning bets only
• Rate: 2–5% depending on market/volume
• Deducted from winnings automatically
• Shown in bet confirmation

9.4 Partial Matching

• Bets may match partially if liquidity is insufficient
• Unmatched portion can be cancelled
• Matched portion cannot be cancelled

10. Withdrawals & Cash-Out Rules

10.1 Withdrawal Rules

• Account verification may be required (KYC)
• Minimum withdrawal: ₹100 (UPI), ₹1,000 (Bank Transfer)
• Maximums may apply per transaction/daily limits

10.2 Withdrawal Processing

• UPI: 5–30 minutes (average 15 minutes)
• Bank transfer: 30–120 minutes
• Crypto: 10–30 minutes (network dependent)
• Large/unusual withdrawals may trigger additional checks

10.3 Withdrawal Restrictions

• Suspected fraud/unusual activity
• Chargeback disputes
• Regulatory compliance requirements
• User-initiated restrictions (time-out/self-exclusion)

10.4 Cash-Out Feature

• Available for selected markets
• Cash-out value is based on current odds
• Once confirmed, cash-out cannot be reversed

11. Account Security & Anti-Fraud Rules

• Password minimum 8 characters; strong password recommended
• 2FA recommended; may be required for high-value actions
• Monitoring for unusual logins and suspicious transactions
• Accounts may be locked temporarily for verification

11.5 Responsibility Disclaimer

• Not responsible for losses due to weak passwords, phishing, sharing credentials, or device compromise
• Users must protect credentials and report suspicious activity immediately

12. Liability & Dispute Resolution

12.1 Liability Limitations

• Betting involves risk; platform is not liable for direct betting losses or indirect damages
• Not liable for emotional distress or relationship damage due to outcomes
• Not liable for market movements after bet confirmation

12.2 Responsibility for Errors

• Responsible for accurate processing after confirmation and settlement per rules
• Responsible for security and transparent operations

12.3 Dispute Resolution Process

1. Contact Support: disputes@funnyexchange.com with bet ID, details, and evidence.
2. Investigation: review with official sources and internal logs (typically 7–14 days).
3. Resolution: correction applied if error confirmed; otherwise settlement stands.
4. Escalation: senior review where applicable; final decision is binding.

13. Responsible Gaming Enforcement

• User-set limits are enforced (deposit/loss/session/time-out/self-exclusion)
• Mandatory cooling-off may be applied for concerning patterns
• Accounts may be restricted if problem gambling indicators are detected

14. Termination & Suspension Rules

14.1 Suspension Grounds

• Multiple accounts, fraud, manipulation, abusive conduct
• VPN use to bypass restrictions
• Regulatory/legal requirements
• AML triggers, chargebacks, suspicious patterns

14.2 Suspension Procedures

• Attempt to notify user where possible
• Reason may be provided unless restricted by law
• Appeal window may apply (e.g., within 30 days)
• During suspension: no betting/deposits; withdrawals may be allowed

14.3 Permanent Account Closure

• Repeated violations, serious fraud, user-requested closure
• Account becomes inaccessible; balance return may be time-limited
• Reopening/new account creation may be prohibited

15. Tax & Regulatory Compliance

• Users are responsible for reporting winnings and complying with local laws
• AML measures may include KYC, source-of-funds checks, and transaction monitoring
• Platform may operate under international licensing with user responsibility for jurisdiction compliance

16. Modifications & Amendments

• Rules may be modified for compliance, improvements, or operational needs
• Material changes may be announced via email/in-app/website notices
• Continued use indicates acceptance; opt-out may be account closure

17. Intellectual Property & Content Rules

• Platform technology, branding, and content are owned by Funny Exchange
• Personal, non-commercial use only
• No copying, scraping, reverse engineering, or redistribution

17.2 User Content

• Feedback and communications may be used for service improvement
• User retains copyright in original submissions

18. Contact & Support Information

18.1 Official Channels

• General Support: support@funnyexchange.com
• Disputes: disputes@funnyexchange.com
• Security: security@funnyexchange.com
• Responsible Gaming: responsible-gaming@funnyexchange.com

18.2 Response Times

• Live chat: immediate (where available)
• Email: 2–4 hours (business hours), up to 24 hours (general)
• Disputes: 7–14 days investigation
• Escalations: 5–7 business days

Mailing Address: Funny Exchange, Kalyan, Maharashtra, India

19. Acknowledgment & Agreement

• ✓ You have read and understand these Rules & Regulations
• ✓ You accept all terms and conditions outlined
• ✓ You understand betting involves financial risk
• ✓ You are responsible for your betting decisions
• ✓ You will comply with all applicable laws
• ✓ You understand enforcement procedures
• ✓ You agree to binding dispute resolution
• ✓ You acknowledge liability limitations